French-Speaking Customer Service Representative

Hiring İnternational; Espinho; In loco; EUR 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary package

Performance bonuses

Meal allowance

Training and support

International environment

Career development

Descrizione del lavoro

Hiring İnternational in Porto, Portugal, seeks a French-speaking Customer Service Representative to join our international team on-site. You will assist French-speaking customers via phone, email and chat, provide professional support, and strive to deliver high satisfaction while following company procedures and targets.

Fluency in English is also required to communicate with colleagues across regions. This role offers a multicultural environment, competitive salary, meal allowance,

Competenze

• Fluent French (C1/C2)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage

Mansioni

• Assist French-speaking customers and handle inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Conoscenze

Fluent French

English

Communication skills

Problem solving

Customer focus

Customer service experience

Descrizione del lavoro

French-Speaking Customer Service Representative

Location: Porto, Portugal
Start Date: ASAP

• All French accents are welcome! Candidates from all French-speaking backgrounds are encouraged to apply.
• Residence permit applicants are also accepted! Candidates who have already submitted their residence permit application can be considered.

Are you fluent in French and passionate about customer service? Join an international team in Porto and develop your career in a multicultural environment!

What We Offer

• Competitive salary package
• Attractive performance-based bonuses
• Meal allowance
• Comprehensive training and continuous support
• International working environment
• Career development opportunities

Your Responsibilities

• Assist French-speaking customers and handle their inquiries
• Provide professional support and effective solutions
• Manage customer requests via phone, email and/or chat
• Ensure a high level of customer satisfaction
• Follow company procedures and meet service quality targets

Requirements

• Fluent French (C1/C2 level)
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Previous customer service experience is an advantage
• Ability to work in a team and adapt to a dynamic environment

Location

Porto, Portugal | On-site