French-Speaking Application Support Specialist

Decskill; Lisboa; Sur place; EUR 28 000 - 42 000; Plein temps

Résumé du poste

A leading IT consulting company in Portugal is looking for an Application Support role to assist users in their daily tasks, troubleshoot issues, and provide efficient solutions. Candidates should have strong knowledge of SQL Server, Oracle, investment finance products, and relevant monitoring tools like Kibana and Grafana. Fluency in both English and French is required. Interested candidates should send their CVs to [e-mail] with reference 'CA/ApplicationSupport'.

Qualifications

• Experience with SQL Server, Oracle, and Sybase for database management.
• Understanding of Investment finance products like Derivatives and Money Market.
• Knowledge of Kibana and Grafana for monitoring and data visualization.
• Familiarity with ServiceNow or similar ticketing tools.
• Fluent in English and French for effective communication.

Responsabilités

• Assist FO and MO users with day-to-day tasks and troubleshooting.
• Conduct first-level incident investigations.
• Serve as a single point of contact for user-related inquiries.
• Understand business issues and impacts on users' tasks.
• Engage in continuous training for business knowledge enhancement.

Connaissances

SQL Server

Oracle

Sybase

Investment finance knowledge

Kibana

Grafana

ServiceNow

Fluent in English

Fluent in French

Description du poste

A leading IT consulting company in Portugal is looking for an Application Support role to assist users in their daily tasks, troubleshoot issues, and provide efficient solutions. Candidates should have strong knowledge of SQL Server, Oracle, investment finance products, and relevant monitoring tools like Kibana and Grafana. Fluency in both English and French is required. Interested candidates should send their CVs to [e-mail] with reference 'CA/ApplicationSupport'.