French-Speaking Application Support Engineer (Remote)

KCS IT; Lisboa; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Free training programs

International projects in Benelux

Hybrid Systems

Full Remote Projects

Full Onsite Projects

Well-being services

Job summary

KCS IT, based in Lisbon, is seeking an amazing mid-level Application Support specialist. You will monitor, troubleshoot, and resolve incidents in production, working with Linux/Windows systems, cloud platforms, and ITSM processes. Fluency in French is mandatory, and you must reside in Portugal to work legally.

The role offers hybrid work options and opportunities across international projects. You will collaborate with development, infrastructure, and business teams to ensure high availability

Qualifications

• Proven experience in Application Support or a similar role.
• Strong knowledge of Linux and Windows operating systems.
• Experience with monitoring, troubleshooting, and incident management.
• Familiarity with cloud platforms (AWS, Azure, or GCP).
• Basic understanding of networking, APIs, and middleware.
• Good scripting skills (Bash, PowerShell, or Python).
• Experience working with ITSM tools and Agile/DevOps environments.
• Strong analytical and problem-solving skills.
• Fluency in French (mandatory).
• Must be currently residing in Portugal and legally authorized to work in the country.

Responsibilities

• Monitor and support business-critical applications.
• Investigate, troubleshoot, and resolve incidents and service requests.
• Ensure application availability, stability, and performance.
• Collaborate with development, infrastructure, and business teams.
• Participate in root cause analysis and continuous improvement initiatives.
• Support deployment and release activities.
• Maintain technical and operational documentation.
• Contribute to process optimization and automation.

Skills

Linux

Windows

Troubleshooting

Incident management

Scripting (Bash/PowerShell/Python)

ITSM tools

Agile/DevOps

Analytical thinking

French language

Tools

Docker

Kubernetes

Dynatrace

Grafana

Zabbix

Splunk

AWS

Azure

GCP

Job description

KCS IT, based in Lisbon, is seeking an amazing mid-level Application Support specialist. You will monitor, troubleshoot, and resolve incidents in production, working with Linux/Windows systems, cloud platforms, and ITSM processes. Fluency in French is mandatory, and you must reside in Portugal to work legally.

The role offers hybrid work options and opportunities across international projects. You will collaborate with development, infrastructure, and business teams to ensure high availability