Remote French-Speaking Tech Support - SQL Basics, Junior

Savior Artigos Texteis Lda; Porto; Hybrid; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Remote work

Quarterly Porto visits

Training provided

International team

Job summary

Savior Artigos Texteis Lda is seeking a French-speaking Junior Technical Support Specialist for a remote role with quarterly visits to the Porto office. You'll assist French-speaking customers, troubleshoot basic tech issues, and leverage basic SQL to support data inquiries in an international BPO setting.

Ideal candidates have native-level French, strong English skills, a keen technical mindset, and a willingness to learn.

Qualifications

• Native-level French is required.
• English at B2 level or higher is required.
• Basic knowledge of SQL and data queries.
• Strong communication and problem-solving skills required.

Responsibilities

• Provide technical support to French-speaking customers.
• Investigate and troubleshoot basic technical issues.
• Use SQL knowledge to assist with data queries and investigations.
• Document issues and resolutions clearly for escalation.
• Escalate complex problems to appropriate technical teams.
• Maintain accurate logs of customer interactions and cases.
• Explain technical information in a clear, user-friendly way.

Skills

French

English (B2)

SQL basics

Analytical thinking

Job description

Savior Artigos Texteis Lda is seeking a French-speaking Junior Technical Support Specialist for a remote role with quarterly visits to the Porto office. You'll assist French-speaking customers, troubleshoot basic tech issues, and leverage basic SQL to support data inquiries in an international BPO setting.

Ideal candidates have native-level French, strong English skills, a keen technical mindset, and a willingness to learn.