French-Speaking Account Manager

Cross Border Talents; Coimbra; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Productivity bonus

Attendance bonus

Employment contract from day one

Paid training

Career development opportunities

Brand discounts

Job summary

Cross Border Talents is seeking a French-speaking Account Manager to manage client communications on-site in Porto. The role involves responding to inquiries, supporting back-office requests, and applying sales aptitude to project needs.

The ideal candidate will have fluent French, solid IT understanding, and strong interpersonal skills. Remote work may be possible after 3–4 months based on performance, with a 40-hour week and rotating shifts.

Qualifications

• Proficiency in French (spoken and written) at a C1/C2 level.
• Good theoretical and practical knowledge of IT.
• Strong interpersonal skills.
• Proactive approach and ability to make suggestions.
• Must reside in or around Porto, Portugal.
• Experience in customer relations is an asset.

Responsibilities

• Make and receive calls from various clients and respond to their requests.
• Respond to client requests in the back office.
• Demonstrate sales aptitude, depending on the specific projects.
• Effectively handle objections and complaints.
• Utilize various computer applications efficiently.

Skills

French proficiency

IT knowledge

Interpersonal skills

Proactive approach

Porto resident

Customer relations experience

Job description

French-Speaking Account Manager

Empresa : Cross Border Talents Tipo de Emprego : Periodo Integral Maia Portugal

Our client operates in the field of e-commerce and sport IT.

Responsibilities

• Make and receive calls from various clients and respond to their requests
• Respond to client requests in the back office
• Demonstrate sales aptitude, depending on the specific projects
• Effectively handle objections and complaints
• Utilize various computer applications efficiently

Requirements

• Proficiency in French (spoken and written) at a C1/C2 level
• Good theoretical and practical knowledge of IT
• Strong interpersonal skills
• Proactive approach and ability to make suggestions
• Must reside in or around Porto, Portugal
• While experience in customer relations is considered an asset

Location: Porto, Portugal

Work model: On site (possibility to work remotely after 3-4 monthsprovided that your performance is consistently in line with the expected targets)

Schedule: Monday - Saturday, 7:00-19:00, 40 hours a week, rotational shifts

Remuneration: €953 up to €1120 gross per month, depending on experience, paid in 14 instalments

Perks:

• Private health insurance from day one & meal allowance of €126 per month
• Guaranteed productivity bonus of €100 per month for the first six months
• Attendance bonus of €25 per month
• Employment contract from day one
• Paid training
• Genuine career development opportunities
• Discounts and partnerships with major brands and institutions across banking, healthcare, sports, fashion and other sectors

Annual leave: 22 days