French Energy Customer Support Specialist (Remote Potential)

Savior Artigos Texteis Lda; Porto; Hybrid; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Paid training

Attendance bonus

Remote work after training

Career progression

Modern workplace

Job summary

Savior Artigos Texteis Lda in Porto seeks a French-speaking customer support agent to handle calls, process requests, and assist customers across IT systems. You will start with a contract from day one, receive paid training, and earn a monthly base plus productivity and meal bonuses.

Shifts run Mon–Sat, 7 AM–7 PM, with potential remote work after 3–4 months based on targets. The role offers career progression in a modern workplace with incentives and team support.

Qualifications

• French at C1/C2 (mandatory).
• Already residing in Portugal.
• Good computer skills.
• Strong communication skills, customer-service mindset, proactive attitude.
• Available for rotating shifts, Mon-Sat, 7 AM–7 PM.

Responsibilities

• Handle inbound and outbound calls and support customers with inquiries.
• Process requests through back-office channels.
• Identify customer needs and offer the right solution.
• Handle objections and complaints professionally.
• Support sales-related tasks when needed.
• Work across different IT systems and tools.

Skills

French (C1/C2)

Customer service

Rotating shifts

Job description

Savior Artigos Texteis Lda in Porto seeks a French-speaking customer support agent to handle calls, process requests, and assist customers across IT systems. You will start with a contract from day one, receive paid training, and earn a monthly base plus productivity and meal bonuses.

Shifts run Mon–Sat, 7 AM–7 PM, with potential remote work after 3–4 months based on targets. The role offers career progression in a modern workplace with incentives and team support.