French-Speaking Customer Support Specialist (Hybrid/Remote)

Savior Artigos Texteis Lda; Guimarães; Hybrid; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Full initial training

Hybrid/Remote after 3–4 months

Career growth opportunities

Meal allowance

Job summary

Savior Artigos Texteis Lda in Guimarães, Portugal, is hiring French-speaking Customer Support Specialists for a full-time role in the energy sector. The position starts on-site with an option to transition to hybrid/remote after 3–4 months.

Base salary ranges from €953 to €1,120 gross per month, plus a €100 productivity bonus for six months, an attendance bonus, and a €126 meal allowance. Training is provided, with clear career growth opportunities.

Qualifications

• Fluent in French (C1/C2) written and spoken.
• Residency in Portugal is required.
• Tech-savvy with standard computer skills.

Responsibilities

• Handle inbound and outbound inquiries via phone and digital channels.
• Identify customer needs and provide tailored solutions.
• Maintain high-quality customer experience and handle objections professionally.
• Support sales-related queries and product promotions.
• Use multiple digital platforms and IT databases.

Skills

French language

Customer focus

Communication skills

Job description

Savior Artigos Texteis Lda in Guimarães, Portugal, is hiring French-speaking Customer Support Specialists for a full-time role in the energy sector. The position starts on-site with an option to transition to hybrid/remote after 3–4 months.

Base salary ranges from €953 to €1,120 gross per month, plus a €100 productivity bonus for six months, an attendance bonus, and a €126 meal allowance. Training is provided, with clear career growth opportunities.