French-Speaking Energy Customer Service Specialist (Porto)

Savior Artigos Texteis Lda; Porto; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Paid training

Supportive team leader

Career development

Multicultural environment

Job summary

Savior Artigos Texteis Lda in Porto is hiring French-speaking customer service advisors to join a multilingual team supporting an international client. You will assist energy customers with service requests, account questions and billing inquiries.

Fluency in French is essential and used daily to ensure high-quality service. The role offers paid training, a supportive team leader, clear progression paths, and a friendly multicultural environment.

Qualifications

• Fluent French language required.
• Excellent written and spoken communication in English as applicable.

Responsibilities

• Answer customer calls about supply, contracts and billing.
• Process service requests accurately in client systems.
• Explain offers and tariffs clearly and transparently.
• Record every interaction and follow up on open requests.
• Meet quality and productivity targets set for the project.

Skills

French (Fluent)

Strong communication skills

Team player

Computer-literate

Job description

Savior Artigos Texteis Lda in Porto is hiring French-speaking customer service advisors to join a multilingual team supporting an international client. You will assist energy customers with service requests, account questions and billing inquiries.

Fluency in French is essential and used daily to ensure high-quality service. The role offers paid training, a supportive team leader, clear progression paths, and a friendly multicultural environment.