French Energy Support Advisor – Remote Potential

Savior Artigos Texteis Lda; Matosinhos; Hybrid; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Attendance bonus

Productivity bonus

Meal allowance

Remote work possibility

Job summary

Savior Artigos Texteis Lda in Portugal is seeking a French-speaking customer support specialist to join a fast-growing energy project. You will handle calls, process requests, and support sales tasks, with training provided from day one and a contract from the start.

The role requires C1/C2 French, residency in Portugal, and willingness to work rotating shifts from 7 AM to 7 PM, with potential for remote work after 3–4 months; you will join a modern workplace with a friendly team and clear

Qualifications

• French at C1/C2, written and spoken (mandatory).
• Already residing in Portugal.
• Good computer skills.
• Strong communication skills, customer-service mindset, proactive attitude.
• Available for rotating shifts, Monday to Saturday, between 7 AM and 7 PM.
• Experience in customer service, call centre, sales, or advisory roles is a plus.

Responsibilities

• Handle inbound and outbound calls and support customers with their enquiries.
• Process requests through back-office channels.
• Identify customer needs and offer the right solution.
• Handle objections and complaints professionally.
• Support sales-related tasks, depending on project needs.
• Work across different IT systems and digital tools.

Skills

French (C1/C2)

Computer skills

Communication skills

Customer service

Call center experience

Job description

Savior Artigos Texteis Lda in Portugal is seeking a French-speaking customer support specialist to join a fast-growing energy project. You will handle calls, process requests, and support sales tasks, with training provided from day one and a contract from the start.

The role requires C1/C2 French, residency in Portugal, and willingness to work rotating shifts from 7 AM to 7 PM, with potential for remote work after 3–4 months; you will join a modern workplace with a friendly team and clear