French Customer Support Specialist - Porto (Chat & Email)

Cross Border Talents; Porto; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Collaborative Team

Relocation Assistance

Onsite Work Environment

Resumo da oferta

A leading E-Commerce support company in Porto is seeking a French Customer Support Specialist to manage customer interactions via chat and email. The role requires proficiency in French (C2 level) and English (B2 level), with at least one year of experience in customer support. You will provide solutions, follow established workflows, and contribute to a collaborative team environment. Enjoy competitive salary, meal allowance, and relocation assistance. Apply now to advance your career in a supportive team.

Qualificações

• At least one year of experience in Customer Support or a related role.
• Desire to learn and grow in a tech-focused environment.
• EU citizenship or a Portuguese residency card.

Responsabilidades

• Manage customer requests via chat and email.
• Follow established workflows to resolve issues.
• Achieve service targets consistently.

Conhecimentos

Proficiency in French (C2 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Communication abilities

Descrição da oferta de emprego

A leading E-Commerce support company in Porto is seeking a French Customer Support Specialist to manage customer interactions via chat and email. The role requires proficiency in French (C2 level) and English (B2 level), with at least one year of experience in customer support. You will provide solutions, follow established workflows, and contribute to a collaborative team environment. Enjoy competitive salary, meal allowance, and relocation assistance. Apply now to advance your career in a supportive team.