French Customer Support Specialist for Growth

Cross Border Talents; Braga; On-site; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Support

Health & Life Insurance

Relocation Package

Job summary

A dynamic customer support firm located in Braga seeks a motivated French-speaking Customer Support Specialist. This role involves assisting clients through phone, email, and chat, ensuring positive experiences. Ideal candidates will possess strong communication and problem-solving abilities, with 0-1 year of related experience. The company offers competitive pay, performance bonuses, and relocation assistance. Join a collaborative team that values growth and excellence in service!

Qualifications

• Fluent in French (C2 level).
• 0–1 year in customer support or a related role.
• Eager to learn, adaptable, and motivated to grow.

Responsibilities

• Communicate with clients professionally across phone, email, and chat.
• Handle inquiries on product and service details.
• Provide clear information and address customer concerns.
• Keep precise and up-to-date records of interactions and resolutions.
• Identify and escalate complex cases as needed.
• Partner with teams for effective solutions.
• Meet service quality standards consistently.
• Stay current with product updates and best practices.

Skills

Strong communication

Analytical abilities

Problem-solving abilities

Job description

A dynamic customer support firm located in Braga seeks a motivated French-speaking Customer Support Specialist. This role involves assisting clients through phone, email, and chat, ensuring positive experiences. Ideal candidates will possess strong communication and problem-solving abilities, with 0-1 year of related experience. The company offers competitive pay, performance bonuses, and relocation assistance. Join a collaborative team that values growth and excellence in service!