Braga French Support Specialist - On-Site, Growth & Bonuses

Cbtalents; Barcelos; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Performance bonus based on KPIs

Complexity bonus for handling advanced queries

Supportive and inclusive work environment

Opportunities for training and growth

Job summary

A customer support company in Braga is looking for a French-speaking Customer Service Representative to provide exceptional support. This on-site role requires excellent communication skills and a customer-focused attitude. Candidates must have a C2 level in French and a good command of English. The position offers a permanent contract after a trial period and includes performance bonuses and growth opportunities.

Qualifications

• C2 level in French required for customer support.
• Good command of English (B2) for internal communication.
• Previous experience in customer support is a plus.

Responsibilities

• Provide outstanding customer support via phone, email, and chat.
• Resolve inquiries and issues efficiently and professionally.
• Maintain accurate records of customer interactions.

Skills

Customer support skills

Problem-solving skills

Communication skills

Interpersonal skills

Attention to detail

Job description

A customer support company in Braga is looking for a French-speaking Customer Service Representative to provide exceptional support. This on-site role requires excellent communication skills and a customer-focused attitude. Candidates must have a C2 level in French and a good command of English. The position offers a permanent contract after a trial period and includes performance bonuses and growth opportunities.