French Customer Success Specialist — Braga (Onsite + Perks)

Cross Border Talents; Braga; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Attractive Salary

Performance Bonus

Meal Allowance

Transportation Allowance

Job summary

A dynamic recruitment agency in Braga is seeking a Customer Success Specialist to provide exceptional support to clients. The ideal candidate will deliver assistance via various channels, ensure customer satisfaction, and contribute to process improvements. Fluent French and a passion for customer service are essential. This role offers competitive compensation, performance bonuses, and meal allowances in a collaborative onsite environment.

Qualifications

• Fluent in French (C2 level).
• EU Citizenship or Portuguese Residency Card.
• 0-1 year experience in customer support.

Responsibilities

• Deliver exceptional support via phone, live chat, email, and social media.
• Address issues such as account setup, verification, login, financial matters, and technical challenges.
• Serve as a trusted advisor to customers within the sports industry.

Skills

Fluent in French

Strong leadership skills

Analytical skills

Communication skills

Job description

A dynamic recruitment agency in Braga is seeking a Customer Success Specialist to provide exceptional support to clients. The ideal candidate will deliver assistance via various channels, ensure customer satisfaction, and contribute to process improvements. Fluent French and a passion for customer service are essential. This role offers competitive compensation, performance bonuses, and meal allowances in a collaborative onsite environment.