French Customer Specialist - Hybrid Work & Perks

BlueView Talent; Braga; Hybrid; EUR 14,000 - 21,000; Full time

Benefits offered by this job

Meal allowance

Transportation support

Health & life insurance

Hybrid work

Job summary

BlueView Talent in Braga, Portugal, is seeking a Customer Specialist to support customers across phone, email, live chat and other channels. You will understand needs and provide practical, timely solutions with a focus on satisfaction.

The role offers a hybrid work model and opportunities to grow in an international environment. Fluency in French is required, with competitive compensation and bonus potential.

Qualifications

• Fluent in French (C1/C2) required.
• EU citizenship or valid Portuguese residency required.
• 0–1 year in customer support or related role is a plus.
• Strong communication, analytical and problem-solving abilities.

Responsibilities

• Provide friendly, professional customer support via phone, email, live chat and other channels.
• Assist customers with questions related to accounts, products, services, orders, payments, and general requests.
• Provide accurate information while following company policies and procedures.
• Understand customer needs and provide practical, timely solutions.

Skills

French (C1/C2)

Customer service

Communication

Problem solving

Job description

BlueView Talent in Braga, Portugal, is seeking a Customer Specialist to support customers across phone, email, live chat and other channels. You will understand needs and provide practical, timely solutions with a focus on satisfaction.

The role offers a hybrid work model and opportunities to grow in an international environment. Fluency in French is required, with competitive compensation and bonus potential.