French Customer Specialist — Hybrid & Growth

BlueView Talent; Braga; Hybrid; EUR 15,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & Life Insurance

Hybrid work

Job summary

BlueView Talent is looking for a Customer Specialist to join our international team. You will be the main contact for customers, helping with questions via phone, email, live chat, and other channels, delivering professional and friendly support that resolves issues efficiently.

Fluent in French (C1/C2) and eager to grow in a fast-paced environment, you’ll document interactions, meet KPIs, and collaborate with other teams to ensure outstanding customer experiences in a hybrid work setup in

Qualifications

• 0–1 year experience in customer support or related role.
• Fluent French (C1/C2) required.

Responsibilities

• Provide friendly, professional customer support via phone, email, live chat, and other channels.
• Assist customers with questions related to accounts, products, services, orders, payments, and general requests.
• Document customer interactions, requests, actions and resolutions in internal systems.
• Meet established KPIs related to customer satisfaction, productivity, response times, quality, and resolution performance.

Skills

Strong communication

Analytical thinking

Problem-solving

French (C1/C2)

Job description

BlueView Talent is looking for a Customer Specialist to join our international team. You will be the main contact for customers, helping with questions via phone, email, live chat, and other channels, delivering professional and friendly support that resolves issues efficiently.

Fluent in French (C1/C2) and eager to grow in a fast-paced environment, you’ll document interactions, meet KPIs, and collaborate with other teams to ensure outstanding customer experiences in a hybrid work setup in