French Customer Specialist — Hybrid Role + Relocation Support

Cross Border Talents; Braga; Hybrid; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Support

Health & Life Insurance

Relocation Package

Hybrid Work

Job summary

Cross Border Talents in Braga, Portugal is looking for a Customer Specialist to join their collaborative team. In this role, you will provide exceptional support through phone, email, and live chat, ensuring customer satisfaction and seamless experiences.

The ideal candidate is fluent in French, has a desire to learn, and a strong problem-solving mindset. The position offers competitive salary, performance bonuses, and a hybrid work model.

Qualifications

• Fluent in French (C1/C2 level).
• EU citizenship or valid Portuguese residency card.
• 0–1 year in customer support or related role.
• Eager to learn and adaptable.

Responsibilities

• Deliver high-quality customer support via phone, email, and chat.
• Handle customer inquiries and maintain accurate records.
• Collaborate with internal departments for issue resolution.

Skills

Strong communication

Analytical skills

Problem-solving abilities

Job description

Cross Border Talents in Braga, Portugal is looking for a Customer Specialist to join their collaborative team. In this role, you will provide exceptional support through phone, email, and live chat, ensuring customer satisfaction and seamless experiences.

The ideal candidate is fluent in French, has a desire to learn, and a strong problem-solving mindset. The position offers competitive salary, performance bonuses, and a hybrid work model.