Multilingual Customer Specialist (FR/EN) - Relocation & Perks

BlueView Talent; Oeiras; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Meal allowance

Health and life insurance

Relocation package

Onsite work

Competitive salary

Job summary

BlueView Talent is seeking a Customer Specialist to join our dynamic international team. You will be the first point of contact for customers, delivering professional support via phone, email, chat and other channels to ensure a smooth experience from first contact to resolution.

Required languages are French (C1/C2) and English (B2). EU citizenship or Portuguese residency is needed, along with strong communication, analytical and proactive traits for a travel-focused role and career growth.

Qualifications

• Fluent French (C1/C2) and English (B2) language proficiency.
• EU citizenship or valid Portuguese residency.
• Strong analytical, creative, and communication abilities.
• Professional, detail-oriented, proactive, and eager to grow in travel.

Responsibilities

• Provide friendly, professional customer support via phone, email, chat, and other digital channels.
• Assist customers with inquiries related to orders, accounts, products, and services.
• Understand customer needs and offer accurate, clear information.
• Handle questions, complaints, and concerns efficiently while maintaining a positive approach.
• Record customer interactions and resolutions in internal systems.
• Collaborate with internal teams to resolve issues quickly.

Skills

French (C1/C2)

English (B2)

Job description

BlueView Talent is seeking a Customer Specialist to join our dynamic international team. You will be the first point of contact for customers, delivering professional support via phone, email, chat and other channels to ensure a smooth experience from first contact to resolution.

Required languages are French (C1/C2) and English (B2). EU citizenship or Portuguese residency is needed, along with strong communication, analytical and proactive traits for a travel-focused role and career growth.