French Customer Advisor – Remote & Growth Opportunity

Cross Border Talents; Vila Verde; Presencial; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Support

Health & Life Insurance

Relocation Package

Remote Work

Resumo da oferta

Cross Border Talents in Braga is seeking a French Customer Advisor to join our team on fixed shifts. You will be the main contact for customers, providing support via phone, email and live chat to deliver clear solutions and a positive experience.

Flexible location with remote work options, salaries, and benefits described in the listing. Ideal candidates have 0–1 year experience, fluent French, and strong communication and problem-solving skills in a fast-paced environment.

Qualificações

• Fluent in French (C1/C2 level).
• 0–1 year in customer support or related role.
• Strong communication, analytical, and problem-solving abilities.
• Eager to learn, adaptable, and motivated to grow within a fast-paced environment.

Responsabilidades

• Support customers through phone, email, and chat in a professional and friendly manner
• Handle inquiries, resolve issues, and assist with account-related matters
• Communicate effectively to improve the overall customer experience
• Accurately log interactions and solutions in internal systems
• Identify complex cases and escalate when needed
• Collaborate with internal teams to resolve customer concerns
• Meet KPIs, quality standards, and response time targets
• Stay informed about products, policies, and procedures

Descrição da oferta de emprego

Cross Border Talents in Braga is seeking a French Customer Advisor to join our team on fixed shifts. You will be the main contact for customers, providing support via phone, email and live chat to deliver clear solutions and a positive experience.

Flexible location with remote work options, salaries, and benefits described in the listing. Ideal candidates have 0–1 year experience, fluent French, and strong communication and problem-solving skills in a fast-paced environment.