Field Merchant Relationship & Onboarding Specialist

Viva; Faro; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Performance-based bonus

Meal vouchers

Car allowance

Group medical plan

Job summary

Viva is seeking a Client Relationship Representative to actively promote services and onboard merchants on the field. The role focuses on ensuring seamless activation and ongoing support while expanding the portfolio of Viva's business clients.

Ideal candidates have 2+ years in business development, experience in payments is a plus, and strong English and Portuguese communication skills. The position is permanent, with a performance-based bonus and a comprehensive benefits package.

Qualifications

• 2+ years of experience in business development, ideally in the payment sector.
• Fluent in English and Portuguese at business level.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Promote Viva services and onboard new merchants on field.
• Assist merchants with verification and activation processes.
• Monitor portfolio performance and address arising issues.
• Present product features and benefits effectively.
• Visit clients and attend industry events to strengthen relationships.

Skills

Business development

Stakeholder management

English & Portuguese

Independent & team work

Job description

Viva is seeking a Client Relationship Representative to actively promote services and onboard merchants on the field. The role focuses on ensuring seamless activation and ongoing support while expanding the portfolio of Viva's business clients.

Ideal candidates have 2+ years in business development, experience in payments is a plus, and strong English and Portuguese communication skills. The position is permanent, with a performance-based bonus and a comprehensive benefits package.