Client Relationship Representative (Field-Based)

Viva.com; Setúbal; On-site; EUR 30,000 - 50,000; Full time

Benefits offered by this job

Permanent contract via Employer of Record

Performance-based bonus

Comprehensive benefits package

Meal vouchers allowances

Car allowance

Group medical plan coverage

Job summary

A leading fintech company in Setúbal, Portugal, seeks an Associate for business development in the hospitality sector. Responsibilities include onboarding new merchants, promoting services, and monitoring performance. Candidates should have over 2 years of experience, fluency in English and Portuguese, and strong engagement skills. The position offers competitive benefits and a dynamic work environment.

Qualifications

• 2+ years of experience in business development in the hospitality sector.
• Ability to identify business potential and value in technology-driven solutions.
• Strong stakeholder engagement skills.

Responsibilities

• Promote and present services to clients onsite and at events.
• Onboard new merchants and guide registration to completion.
• Monitor portfolio performance and drive active usage.

Skills

Business development

Engagement skills

Stakeholder management

Technology-driven solutions

Language skills: English

Language skills: Portuguese

Job description

Overview

Indirect Team Representatives focus on identifying and engaging new prospective partners to promote company's collaboration framework.

About Viva.com Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com\'s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

Key Responsibilities

• Promote and present our services to clients onsite and at events.
• Onboard new merchants and guide registration to completion.
• Monitor portfolio performance and drive active usage.
• Provide in-person support; escalate issues that need higher-level help.
• Execute both scheduled and self-initiated outreach.

Requirements

• 2+ years of experience in business development in the hospitality sector;
• Ability to identify both business potential and added value in technology-driven commercial solutions;
• Be a strong stakeholder with engagement skills and the ability to interact confidently with a wide variety of people at all levels;
• Be able to work independently and as part of a team to deliver parallel projects;
• Strong language skills with the ability to speak English and Portuguese at a business level.

Benefits

• Permanent contract via an Employer of Record (EOR).
• An attractive performance-based bonus (linked to individual targets and boosted by collective goals).
• A comprehensive benefits package in addition to salary (Meal vouchers allowances, car allowance, group medical plan coverage).
• The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.
• The opportunity to work at an international fintech company with strong cultural diversity.

Seniority level

• Associate

Employment type

• Full-time

Industries

• Technology, Information and Internet