Client Relationship Representative (Field-Based)

Viva.com; Almada; On-site; EUR 30,000 - 50,000; Full time

Benefits offered by this job

Permanent contract via EOR

Performance-based bonus

Comprehensive benefits package

Opportunity to work in a dynamic environment

Job summary

A prominent fintech company in Almada is seeking a Client Relationship Representative to promote services and onboard new merchants. Ideal candidates should have over 2 years of business development experience and strong stakeholder engagement skills, fluent in both English and Portuguese. This role offers a permanent contract, performance-based bonuses, and a comprehensive benefits package.

Qualifications

• 2+ years of experience in business development.
• Ability to identify business potential in technology-driven solutions.
• Strong stakeholder engagement skills.

Responsibilities

• Promote company services and onboard new merchants.
• Support and consult existing clients.
• Monitor portfolio performance and address issues.

Skills

Business development

Stakeholder engagement

Language skills (English, Portuguese)

Job description

Client Relationship Representative (Field-Based)

Client Relationship Representative (Field-Based) focuses on actively seeking and promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants.

About Viva.com

Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, Viva.com has built a dynamic ecosystem featuring over 450 tech partner‑innovators in the software and hardware space.

Key Responsibilities

• Promote company services and onboard new merchants.
• Support and consult existing clients to maintain active usage.
• Monitor portfolio performance and address arising issues.
• Present product features and benefits effectively.
• Visit clients and attend industry events to strengthen relationships.

Requirements

• 2+ years of experience in business development.
• Ability to identify both business potential and added value in technology‑driven commercial solutions.
• Strong stakeholder engagement skills and ability to interact confidently with a wide variety of people at all levels.
• Ability to work independently and as part of a team to deliver parallel projects.
• Strong language skills with ability to speak English and Portuguese at a business level.

Benefits

• Permanent contract via an Employer of Record (EOR).
• Performance‑based bonus (linked to individual targets and boosted by collective goals).
• Comprehensive benefits package in addition to salary (Meal vouchers, allowances, car allowance, group medical plan coverage).
• Opportunity to work with a highly motivated team in a dynamic, fast‑paced environment.
• Opportunity to work at an international fintech company with strong cultural diversity.