Field Merchant Relations Specialist

Viva.com; Portimão; On-site; EUR 30,000 - 46,000; Full time

Benefits offered by this job

Performance bonus

Meal vouchers

Car allowance

Medical plan

Job summary

Viva.com is a leading European fintech for businesses, seeking a Cient Relationship Representative to actively promote services to merchants on the field and ensure activation and ongoing support. The role focuses on onboarding, verification, and strong relationship-building across Europe.

The position offers a permanent EOR contract, a bonus tied to performance, and a comprehensive benefits package including meal vouchers, allowances, car allowance, and medical cover.

Qualifications

• 2+ years of experience in business development, preferably in payments.
• Strong stakeholder engagement and relationship-building abilities.
• Ability to work independently and as part of a team.
• Business-level English and Portuguese.

Responsibilities

• Promote company services and onboard new merchants on field
• Assist merchants with verification and activation processes
• Monitor portfolio performance and address arising issues
• Present product features and benefits effectively
• Visit clients and attend industry events to strengthen relationships

Skills

Business development

Stakeholder management

English fluency

Portuguese fluency

Job description

Viva.com is a leading European fintech for businesses, seeking a Cient Relationship Representative to actively promote services to merchants on the field and ensure activation and ongoing support. The role focuses on onboarding, verification, and strong relationship-building across Europe.

The position offers a permanent EOR contract, a bonus tied to performance, and a comprehensive benefits package including meal vouchers, allowances, car allowance, and medical cover.