Client Relationship Representative (Field-Based)

Viva Wallet Group; Lisboa; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Performance-based bonus

Comprehensive benefits package

Meal vouchers

Car allowance

Group medical plan coverage

International fintech culture

Job summary

A leading fintech company in Lisbon is seeking an experienced business development professional to promote services and onboard new merchants. You will assist in verification processes, monitor performance, and interact with clients at various levels. The ideal candidate has over two years of experience in the payment sector and strong language skills in English and Portuguese. This role offers a permanent contract, performance-based bonuses, and a comprehensive benefits package.

Qualifications

• 2+ years of experience in business development in the payment sector.
• Strong engagement skills to interact confidently with various stakeholders.
• Ability to work independently and as part of a team.
• Ability to work independently and as part of a team to deliver parallel projects.
• Fluency in English and Portuguese at business level.

Responsibilities

• Promote company services and onboard new merchants on field.
• Assist merchants with verification and activation processes.
• Monitor portfolio performance and address arising issues.
• Present product features and benefits effectively.
• Visit clients and attend industry events to strengthen relationships.

Skills

Business development

Stakeholder engagement

Language skills (English)

Language skills (Portuguese)

English & Portuguese

Job description

About viva.com

Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

Key Responsibilities

• Promote company services and onboard new merchants on field.
• Assist merchants with verification and activation processes,
• Monitor portfolio performance and address arising issues,
• Present product features and benefits effectively,
• Visit clients and attend industry events to strengthen relationships.

Qualifications

• 2+ years of experience in business development in the payment sector;
• Ability to identify both business potential and added value in technology-driven commercial solutions;
• Be a strong stakeholder with engagement skills and the ability to interact confidently with a wide variety of people at all levels;
• Be able to work independently and as part of a team to deliver parallel projects;
• Strong language skills with the ability to speak English and Portuguese at a business level.

Benefits

• Permanent contract via an Employer of Record (EOR).
• An attractive performance-based bonus (linked to individual targets and boosted by collective goals).
• A comprehensive benefits package in addition to salary (Meal vouchers, allowances, car allowance, group medical plan coverage, etc).
• The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.
• The opportunity to work at an international fintech company with strong cultural diversity.