Client Relationship Representative (Field-Based)

Viva Wallet; Lisboa; On-site; EUR 36,000 - 60,000; Full time

Benefits offered by this job

Permanent contract via EOR

Performance-based bonus

Meal vouchers and allowances

Car allowance and group medical plan

Job summary

Viva.Com is seeking a field-based Business Development professional in Lisbon to onboard merchants and promote the company’s payment solutions across Europe. You will verify merchant details, activate services, and monitor portfolio performance while presenting clear product benefits.

The role requires 2+ years in payments, strong stakeholder skills, and fluency in English and Portuguese at business level. A permanent position with an EOR is offered in a dynamic fintech environment.

Qualifications

• 2+ years of experience in business development in the payment sector.
• Ability to identify business potential and added value in technology-driven commercial solutions.
• Strong stakeholder engagement and confidence interacting with diverse people at all levels.
• Ability to work independently and as part of a team to manage parallel projects.
• Fluent English and business-level Portuguese.

Responsibilities

• Promote Viva.Com services and onboard new merchants on field.
• Assist merchants with verification and activation processes.
• Monitor portfolio performance and address arising issues.
• Present product features and benefits effectively.
• Visit clients and attend industry events to strengthen relationships.

Skills

Business development

Stakeholder engagement

Independent work

Team collaboration

English & Portuguese (business)

Job description

Viva.Com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.Com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.

Today Viva.Com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.Com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.Com's value proposition. Viva.Com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

Key Responsibilities

• Promote company services and onboard new merchants on field.
• Assist merchants with verification and activation processes.
• Monitor portfolio performance and address arising issues.
• Present product features and benefits effectively.
• Visit clients and attend industry events to strengthen relationships.

Qualifications

• 2+ years of experience in business development in the payment sector;
• Ability to identify both business potential and added value in technology-driven commercial solutions;
• Be a strong stakeholderwith engagement skills and the ability to interact confidently with a wide variety of people at all levels;
• Be able to work independently and as part of a team to deliver parallel projects;
• Strong language skills with the ability to speak English and Portuguese at a business level.

Benefits

• Permanent contract via an Employer of Record (EOR).
• An attractive performance-based bonus (linked to individual targets and boosted by collective goals).
• A comprehensive benefits package in addition to salary (Meal vouchers, allowances, car allowance, group medical plan coverage, etc).
• The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.
• The opportunity to work at an international fintech company with strong cultural diversity.