Especialista en Atención al Cliente (Español) – Sector Retail | Lisboa

Cross Border Talents; Lisboa; On-site; EUR 16,000 - 22,000; Full time

Benefits offered by this job

Performance-related bonus

Fixed weekday schedule with no weekend

An international, multicultural work环境

Room to grow in customer service

Job summary

Cross Border Talents in Lisbon is seeking a Customer Support Specialist (Spanish) to serve retail customers with clear, friendly help. You will handle Spanish inquiries, resolve issues, and ensure consistency with internal guidelines.

The role is on-site, full-time, Monday to Friday 08:00-17:00, with a performance bonus and room to grow in a multicultural environment while living in Lisbon.

Qualifications

• Fluent or native-level Spanish.
• Strong communication and interpersonal skills.
• Patient, helpful, solution-oriented attitude.
• Currently living in Lisbon, Portugal.

Responsibilities

• Support retail customers in Spanish and answer their questions clearly.
• Resolve issues in a friendly, professional way.
• Follow internal guidelines to keep the customer experience consistent.

Skills

Fluent Spanish

Strong communication

Patient attitude

Job description

Customer Support Specialist (Spanish) - Retail Sector | Lisbon

Lisbon, Portugal | On-site, Full-Time | Mon-Fri, 08:00-17:00

Your Next Role

Do you speak Spanish at a native or near-native level and enjoy helping people? A retail customer support team in Lisbon is looking for a Spanish-speaking professional to be the voice of the brand for its customers.

What You'll Do

• Support retail customers in Spanish and answer their questions clearly
• Resolve issues in a friendly, professional way
• Follow internal guidelines to keep the customer experience consistent

What We're Looking For

• Fluent or native-level Spanish
• Strong communication and interpersonal skills
• A patient, helpful, solution-oriented attitude
• Currently living in Lisbon, Portugal
• Availability to work on-site, Monday to Friday

What's in It for You

• Performance-related bonus
• Fixed weekday schedule with no weekend work
• An international, multicultural work environment
• Room to grow in customer service

Good to Know

Only candidates already living in Lisbon can be considered. Relocation support is not provided.