English-Speaking Customer Expert — Tech Support in Lisbon

Cb Talents; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

English training

Meal allowance

Holiday and Christmas allowances

Job summary

Cb Talents in Lisbon is hiring Customer Experts (English Market) to support small and medium-sized businesses for a global leader in social media and digital advertising technology. You’ll receive paid training in English and a clear path to a permanent contract after two years.

The role offers a 12-month contract with private health and dental insurance, meal allowance, and holiday allowances. Expect 22 days of holiday and opportunities to grow within an international team.

Qualifications

• Fluent in English; strong communication skills.
• Experience in customer support for tech or digital advertising products preferred.
• Ability to handle chat, email and phone interactions with SMBs.

Responsibilities

• Support small and medium-sized businesses via chat, email and phone.
• Provide pre- and post-sales assistance, product and tool support.
• Help customers maximize self-serve digital advertising features.

Skills

Chat support

Email support

Phone support

Job description

Cb Talents in Lisbon is hiring Customer Experts (English Market) to support small and medium-sized businesses for a global leader in social media and digital advertising technology. You’ll receive paid training in English and a clear path to a permanent contract after two years.

The role offers a 12-month contract with private health and dental insurance, meal allowance, and holiday allowances. Expect 22 days of holiday and opportunities to grow within an international team.