Dutch-Speaking SMB Growth Support Specialist

Cross Border Talents; Barreiro; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Health insurance from day one

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a Dutch-speaking customer-focused professional to support SMBs across the Dutch market. You will act as trusted advisor, helping clients grow and maximize self-serve advertising across channels.

Responsibilities include multi-channel support by phone, email, and chat; pre- & post-sales assistance for self-service products; and providing product and tool guidance. Rotational shifts and 40-hour weeks; health insurance from day one.

Qualifications

• Language: Native level Dutch with solid English knowledge (B2).
• Core competencies: strong communication, empathy, problem-solving, and customer satisfaction focus.
• Technical skills: good IT skills and quick adaptability to reporting tools.

Responsibilities

• Provide multi-channel support (phone, email, chat) to SMBs.
• Support and grow self-serve advertising base for SMB clients.

Skills

Dutch (native)

English (B2)

Communication

Empathy

Problem solving

Customer focus

IT skills

Tools

Reporting tools

Job description

Cross Border Talents in Lisbon, Portugal, is seeking a Dutch-speaking customer-focused professional to support SMBs across the Dutch market. You will act as trusted advisor, helping clients grow and maximize self-serve advertising across channels.

Responsibilities include multi-channel support by phone, email, and chat; pre- & post-sales assistance for self-service products; and providing product and tool guidance. Rotational shifts and 40-hour weeks; health insurance from day one.