Dutch-Speaking SMB Advertising Support Specialist

Cross Border Talents; Oeiras; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance from day one

Job summary

Cross Border Talents in Lisbon, Portugal, seeks a Dutch-speaking customer-focused professional to support SMBs across the Dutch market, acting as a trusted advisor to help grow self-serve advertising.

The role covers multi-channel support, pre- & post-sales assistance, and close collaboration with engineering to relay customer feedback. Native Dutch and strong English required; rotating shifts and a 40-hour workweek at the TP Open office in Lisbon are expected.

Qualifications

• Dutch native level
• English B2 (written, spoken, and read)
• Strong communication and problem-solving skills
• Good IT skills and reporting tools
• Willingness to work rotating shifts

Responsibilities

• Provide multi-channel support (phone, email, chat) to SMBs
• Support growth of self-serve advertising for SMB clients
• Deliver pre- and post-sales assistance for self-service products
• Provide product and tool assistance to improve customer experience
• Identify trends and relay product feedback to engineering

Job description

Cross Border Talents in Lisbon, Portugal, seeks a Dutch-speaking customer-focused professional to support SMBs across the Dutch market, acting as a trusted advisor to help grow self-serve advertising.

The role covers multi-channel support, pre- & post-sales assistance, and close collaboration with engineering to relay customer feedback. Native Dutch and strong English required; rotating shifts and a 40-hour workweek at the TP Open office in Lisbon are expected.