Dutch SMB Advertising Support Specialist

Cross Border Talents; Vila Franca de Xira; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Job summary

Cross Border Talents in Lisbon is seeking a Dutch-speaking customer-focused professional to support SMBs across the Dutch market. You will help grow self-serve advertising and act as a trusted advisor via multi-channel support.

Role requires native Dutch, strong English (B2), excellent communication and problem-solving abilities, and flexibility for rotational shifts. The position is based at TP Open in Lisbon with a 12-month contract and health insurance from day one.

Qualifications

• Native-level proficiency in Dutch with solid English (B2)
• Strong communication, empathy and problem-solving skills
• Good IT skills and ability to use reporting tools
• Willingness to work on rotational shifts

Responsibilities

• Provide multi-channel support (phone, email, chat) to SMBs in Dutch market
• Support advertising growth and self-serve base for SMB clients
• Deliver pre- and post-sales support for self-service products
• Provide product and tool assistance to improve customer experience
• Identify trends, solve multi-client challenges and relay insights to engineering

Skills

Dutch language

English B2

Communication

Empathy

Problem solving

Education

Reporting tools

Tools

Reporting tools

Job description

Cross Border Talents in Lisbon is seeking a Dutch-speaking customer-focused professional to support SMBs across the Dutch market. You will help grow self-serve advertising and act as a trusted advisor via multi-channel support.

Role requires native Dutch, strong English (B2), excellent communication and problem-solving abilities, and flexibility for rotational shifts. The position is based at TP Open in Lisbon with a 12-month contract and health insurance from day one.