Dutch-Speaking Customer Support (Remote, Lisbon)

Lingo-nova; Lisboa; Remote; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Health insurance

22 days holiday

Relocation support

Language courses

Yearly flight home

Job summary

Lingo-nova, based in Lisbon, is seeking a Native-Level Dutch Speaker for remote customer support. You will assist customers by phone and email, delivering friendly, proficient service across orders, payments and returns.

You will join an international team, relocate to Lisbon, and work 40 hours weekly in rotational shifts, with health insurance and a 12-month contract leading to potential permanency.

Qualifications

• Fluent Dutch and English required.
• Customer service or communication skills, and a genuine customer-first attitude.
• Willingness to relocate to Lisbon, Portugal.

Responsibilities

• Listen to customers' questions and concerns, and provide answers and solutions
• Troubleshoot issues related to orders, deliveries, payments and returns
• Act as point of contact for external sellers
• Provide information about digital products
• Escalate and reroute issues to other departments

Skills

Fluent Dutch

Good English

Job description

Lingo-nova, based in Lisbon, is seeking a Native-Level Dutch Speaker for remote customer support. You will assist customers by phone and email, delivering friendly, proficient service across orders, payments and returns.

You will join an international team, relocate to Lisbon, and work 40 hours weekly in rotational shifts, with health insurance and a 12-month contract leading to potential permanency.