Remote Dutch-Speaking Support Specialist (Lisbon Relocation)

Lingo-nova; Lisboa; A distancia; EUR 15.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Descripción de la vacante

Lingo-nova in Lisbon, Portugal, is seeking a Dutch-speaking Customer Support Expert to deliver friendly, competent service to customers of a top Netherlands e-commerce platform. You will support via phone and email, and help ensure smooth interactions while working remotely from Lisbon.

The role includes 40 hours per week with rotational shifts, six days of paid training, and relocation support. The total gross package is around €1,310–€1,435 per month, with potential productivity bonuses based

Formación

• Fluent Dutch and good English (written and spoken).
• Customer service or communication skills with a customer-first attitude.
• Comfortable working in a rotational shift pattern.
• Willingness to relocate to Lisbon, Portugal.

Responsabilidades

• Listen to customers' questions and concerns, and provide answers and solutions.
• Troubleshoot issues related to orders, deliveries, payments and returns.
• Act as point of contact for external sellers.
• Provide information about digital products.
• Escalate and reroute issues to other departments.

Conocimientos

Dutch language

English proficiency

Customer service

Communication skills

Rotational shifts

Descripción del empleo

Lingo-nova in Lisbon, Portugal, is seeking a Dutch-speaking Customer Support Expert to deliver friendly, competent service to customers of a top Netherlands e-commerce platform. You will support via phone and email, and help ensure smooth interactions while working remotely from Lisbon.

The role includes 40 hours per week with rotational shifts, six days of paid training, and relocation support. The total gross package is around €1,310–€1,435 per month, with potential productivity bonuses based