Dutch-Speaking Support Pro - Lisbon (Relocation)

Lingo-nova; Lisboa; Presencial; EUR 15.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance from day one

Relocation support

Language courses

Yearly flight home

Descripción de la vacante

Lingo-nova in Lisbon is hiring for an international customer support role focused on Dutch-speaking customers. You will handle inquiries via phone and email, troubleshoot orders, deliveries, payments and returns, and act as a liaison for external sellers.

The role requires fluent Dutch and good English, willingness to relocate to Lisbon, and a rotational shift pattern. The position includes a 12-month contract with a potential extension and a monthly gross package of €1,310–€1,435 plus a

Formación

• Fluent Dutch and good English (written and spoken).
• Customer service or communication skills, and a genuine customer-first attitude.
• Comfortable working in a rotational shift pattern.
• Willingness to relocate to Lisbon, Portugal.

Responsabilidades

• Listen to customers' questions and concerns, and provide answers and solutions.
• Troubleshoot issues related to orders, deliveries, payments and returns.
• Act as point of contact for external sellers.
• Provide information about digital products.
• Escalate and reroute issues to other departments.

Conocimientos

Dutch language

English

Customer service

Communication skills

Rotational shifts

Willing to relocate

Descripción del empleo

Lingo-nova in Lisbon is hiring for an international customer support role focused on Dutch-speaking customers. You will handle inquiries via phone and email, troubleshoot orders, deliveries, payments and returns, and act as a liaison for external sellers.

The role requires fluent Dutch and good English, willingness to relocate to Lisbon, and a rotational shift pattern. The position includes a 12-month contract with a potential extension and a monthly gross package of €1,310–€1,435 plus a