Dutch-Speaking Customer Care Specialist in Lisbon

Cross Border Talents; Setúbal; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a customer-focused Dutch-speaking professional to support mobility users and drivers in the Dutch market, handling calls and emails with empathy and accuracy.

This 40-hour week role offers an uncertain-term contract of 12 months with potential transition to a permanent position after two years, based at the TP Tejo office, with 22 days of annual leave and health insurance from day one.

Qualifications

• Native-level proficiency in Dutch.
• Strong communication, listening, and problem-solving skills.
• High focus on customer satisfaction and teamwork.

Responsibilities

• Incoming Call Handling: Handle supportive calls regarding vehicle usage, including maintenance, repair, bodywork and glazing appointments, fuel cards, documentation, and more.

Skills

Dutch language

Customer service

Communication

Problem solving

Job description

Cross Border Talents in Lisbon, Portugal is seeking a customer-focused Dutch-speaking professional to support mobility users and drivers in the Dutch market, handling calls and emails with empathy and accuracy.

This 40-hour week role offers an uncertain-term contract of 12 months with potential transition to a permanent position after two years, based at the TP Tejo office, with 22 days of annual leave and health insurance from day one.