Dutch Customer Specialist — Remote & Relocation (Portugal)

Cross Border Talents; Leiria; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal Allowance

Health Insurance

Life Insurance

Remote Work

Relocation Package

Resumo da oferta

Cross Border Talents in Portugal is seeking a Dutch Customer Specialist to act as the primary contact for users across phone, email, chat and social channels, helping with account access, billing and technical issues to ensure a smooth, positive customer experience. Ideal candidates are fluent in Dutch (C1/C2) and English (B2), empathetic, solution‑oriented and excellent communicators.

The role offers a remote work setup, relocation assistance and a meal allowance to support your daily needs.

Qualificações

• Fluent in Dutch (C1/C2) and English (B2).
• Strong analytical and communication abilities.

Responsabilidades

• Serve as the primary contact for users via phone, email, chat and social channels.
• Assist with account access, billing inquiries and technical issues.
• Document cases accurately and collaborate with internal teams to improve support.
• Provide clear updates and maintain a positive, customer-focused approach.

Conhecimentos

Dutch (C1/C2)

English (B2)

Analytical thinking

Excellent communication

Descrição da oferta de emprego

Cross Border Talents in Portugal is seeking a Dutch Customer Specialist to act as the primary contact for users across phone, email, chat and social channels, helping with account access, billing and technical issues to ensure a smooth, positive customer experience. Ideal candidates are fluent in Dutch (C1/C2) and English (B2), empathetic, solution‑oriented and excellent communicators.

The role offers a remote work setup, relocation assistance and a meal allowance to support your daily needs.