Dutch Customer Specialist — Remote & Relocation (Portugal)

Cross Border Talents; Leiria; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Meal Allowance

Health Insurance

Life Insurance

Remote Work

Relocation Package

Job summary

Cross Border Talents in Portugal is seeking a Dutch Customer Specialist to act as the primary contact for users across phone, email, chat and social channels, helping with account access, billing and technical issues to ensure a smooth, positive customer experience. Ideal candidates are fluent in Dutch (C1/C2) and English (B2), empathetic, solution‑oriented and excellent communicators.

The role offers a remote work setup, relocation assistance and a meal allowance to support your daily needs.

Qualifications

• Fluent in Dutch (C1/C2) and English (B2).
• Strong analytical and communication abilities.

Responsibilities

• Serve as the primary contact for users via phone, email, chat and social channels.
• Assist with account access, billing inquiries and technical issues.
• Document cases accurately and collaborate with internal teams to improve support.
• Provide clear updates and maintain a positive, customer-focused approach.

Skills

Dutch (C1/C2)

English (B2)

Analytical thinking

Excellent communication

Job description

Cross Border Talents in Portugal is seeking a Dutch Customer Specialist to act as the primary contact for users across phone, email, chat and social channels, helping with account access, billing and technical issues to ensure a smooth, positive customer experience. Ideal candidates are fluent in Dutch (C1/C2) and English (B2), empathetic, solution‑oriented and excellent communicators.

The role offers a remote work setup, relocation assistance and a meal allowance to support your daily needs.