Dutch Customer Support Specialist — Remote in Portugal + Relocation

Cross Border Talents; Coimbra; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Meal allowance

Health and life insurance

Relocation package

Job summary

A dynamic customer support company is seeking a Dutch Customer Support Specialist to provide exceptional assistance through various channels. The ideal candidate is fluent in Dutch, has up to 1 year of experience in customer support, and possesses strong communication skills. This fully remote role offers attractive compensation, meal allowance, and comprehensive health and life insurance. Join us to help enhance people's everyday experiences.

Qualifications

• 0-1 year of experience in customer support.
• EU Citizenship or Portuguese Residency Card.

Responsibilities

• Deliver outstanding support across various communication channels.
• Help customers with account setup, verification, login issues, and payment procedures.
• Quickly and professionally troubleshoot technical problems.
• Serve as a reliable contact point for clients in the sports sector.
• Build strong relationships through clear, empathetic communication.
• Adhere to internal guidelines and maintain high service standards.
• Recommend process improvements to boost customer satisfaction and efficiency.

Skills

Fluent in Dutch (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Eagerness to learn and grow

Job description

A dynamic customer support company is seeking a Dutch Customer Support Specialist to provide exceptional assistance through various channels. The ideal candidate is fluent in Dutch, has up to 1 year of experience in customer support, and possesses strong communication skills. This fully remote role offers attractive compensation, meal allowance, and comprehensive health and life insurance. Join us to help enhance people's everyday experiences.