Dutch-Speaking Customer Support Specialist | Remote

Cross Border Talents; Braga; Teletrabalho; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Meal allowance

Health & life insurance

Remote work

Relocation package

Resumo da oferta

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Support specialist to join our energetic team. You will handle inquiries across phone, chat, email, and social media, resolving issues related to accounts, transactions, and technical concerns.

This remote, full-time role offers relocation support, meal allowance, and health/life insurance, with a focus on sports-focused clients and a chance to grow your skills in a dynamic environment.

Qualificações

• Fluent in Dutch (C2 level).
• EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow.

Responsabilidades

• Provide top-quality assistance across multiple communication platforms.
• Support users with account creation, verification, login, and payment concerns.
• Troubleshoot technical issues promptly and effectively.
• Act as a dependable point of contact, especially for sports-focused clients.
• Communicate with empathy and clarity to strengthen customer relationships.
• Follow company policies and maintain service excellence.
• Contribute ideas to improve workflows and elevate the customer experience.

Conhecimentos

Dutch (C2)

Leadership

Analytical thinking

Communication

Descrição da oferta de emprego

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Support specialist to join our energetic team. You will handle inquiries across phone, chat, email, and social media, resolving issues related to accounts, transactions, and technical concerns.

This remote, full-time role offers relocation support, meal allowance, and health/life insurance, with a focus on sports-focused clients and a chance to grow your skills in a dynamic environment.