Dutch Customer Specialist — Remote, Relocation & Bonus

Cross Border Talents; Portugal; Teletrabalho; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Remote work

Resumo da oferta

Cross Border Talents in Portugal is seeking a Dutch Customer Specialist to deliver top-tier support to Dutch-speaking customers from a remote setup. You will handle inquiries across phone, email, chat, and social channels with empathy and efficiency.

The role requires 0-1 year in customer support, EU citizenship or Portuguese residency, and a willingness to learn and grow. The package includes remote work, relocation assistance, meal and transportation allowances, and a performance bonus.

Qualificações

• Fluent in Dutch (C2 level).
• EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow.

Responsabilidades

• Deliver prompt, high-quality support via phone, email, chat, and social platforms.
• Assist users with tasks such as setting up accounts and resolving login issues.
• Handle inquiries with empathy, professionalism, and a solutions-driven attitude.
• Respond to inquiries with accuracy and urgency, focusing on customer needs.
• Build trust and rapport through clear communication and adherence to processes.

Conhecimentos

Dutch language (C2)

Customer support

Leadership

Analytical skills

Communication skills

Descrição da oferta de emprego

Cross Border Talents in Portugal is seeking a Dutch Customer Specialist to deliver top-tier support to Dutch-speaking customers from a remote setup. You will handle inquiries across phone, email, chat, and social channels with empathy and efficiency.

The role requires 0-1 year in customer support, EU citizenship or Portuguese residency, and a willingness to learn and grow. The package includes remote work, relocation assistance, meal and transportation allowances, and a performance bonus.