Dutch Customer Specialist - Remote, Growth & Perks

Cross Border Talents; Coimbra; Presencial; EUR 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Meal Allowance

Health and Life Insurance

Remote Work

Relocation Package

Resumo da oferta

Cross Border Talents in Coimbra, Portugal is seeking a Customer Specialist who will be the primary point of contact for customer assistance. This role requires fluency in Dutch and English, with a focus on delivering exceptional support across various channels.

Successful candidates will exhibit strong analytical and communication skills, ensuring that customer interactions reflect professionalism. Benefits include a competitive salary, meal allowance, health insurance, and remote work flexibility.

Qualificações

• Proficiency in Dutch and English necessary for customer interactions.
• Eligibility for employment in the EU required.
• Strong analytical, creative, and communication abilities essential.

Responsabilidades

• Provide outstanding customer support via multiple channels.
• Assist customers with account management, billing, and software issues.
• Document customer interactions and resolutions accurately.
• Collaborate to resolve issues effectively.
• Stay updated with product changes and support procedures.

Conhecimentos

Fluent in Dutch (C1/C2 level)

Fluent in English (B2 level)

Strong analytical abilities

Creative communication skills

Descrição da oferta de emprego

Cross Border Talents in Coimbra, Portugal is seeking a Customer Specialist who will be the primary point of contact for customer assistance. This role requires fluency in Dutch and English, with a focus on delivering exceptional support across various channels.

Successful candidates will exhibit strong analytical and communication skills, ensuring that customer interactions reflect professionalism. Benefits include a competitive salary, meal allowance, health insurance, and remote work flexibility.