Dutch Customer Specialist - Remote, Growth & Perks

Cross Border Talents; Coimbra; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Health and Life Insurance

Remote Work

Relocation Package

Job summary

Cross Border Talents in Coimbra, Portugal is seeking a Customer Specialist who will be the primary point of contact for customer assistance. This role requires fluency in Dutch and English, with a focus on delivering exceptional support across various channels.

Successful candidates will exhibit strong analytical and communication skills, ensuring that customer interactions reflect professionalism. Benefits include a competitive salary, meal allowance, health insurance, and remote work flexibility.

Qualifications

• Proficiency in Dutch and English necessary for customer interactions.
• Eligibility for employment in the EU required.
• Strong analytical, creative, and communication abilities essential.

Responsibilities

• Provide outstanding customer support via multiple channels.
• Assist customers with account management, billing, and software issues.
• Document customer interactions and resolutions accurately.
• Collaborate to resolve issues effectively.
• Stay updated with product changes and support procedures.

Skills

Fluent in Dutch (C1/C2 level)

Fluent in English (B2 level)

Strong analytical abilities

Creative communication skills

Job description

Cross Border Talents in Coimbra, Portugal is seeking a Customer Specialist who will be the primary point of contact for customer assistance. This role requires fluency in Dutch and English, with a focus on delivering exceptional support across various channels.

Successful candidates will exhibit strong analytical and communication skills, ensuring that customer interactions reflect professionalism. Benefits include a competitive salary, meal allowance, health insurance, and remote work flexibility.