Czech Speaking Esports Player Support Specialist
Recruitment By Ierotheos
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking a Czech-speaking Player Support Specialist to join our client's team in Bulgaria. The role focuses on delivering high-quality technical and gameplay assistance to Czech players, handling inquiries via chat and email, and staying updated on game titles and Esports trends.
The successful candidate will relocate to Sofia for an on-site position, with health insurance, training, relocation support, and a monthly performance bonus as part of the package.
Qualifications
- Native or fluent Czech (spoken and written).
- Experience in customer support or player support is a plus.
- Willingness to relocate to Sofia, Bulgaria and work on-site.
Responsibilities
- Provide high-quality technical and gameplay support to users in the Gaming & Esports community.
- Resolve player inquiries regarding account management, in-game purchases, and technical troubleshooting via chat and email.
- Maintain deep knowledge of current game titles and Esports trends to provide expert-level assistance.
- Engage with the community to ensure a positive gaming experience for Czech-speaking players.
- Collaborate with internal teams to report emerging bugs or common player feedback.
Skills
Job description
Mercier Consultancy Group is seeking a Czech-speaking Player Support Specialist to join our client's team in Bulgaria. The role focuses on delivering high-quality technical and gameplay assistance to Czech players, handling inquiries via chat and email, and staying updated on game titles and Esports trends.
The successful candidate will relocate to Sofia for an on-site position, with health insurance, training, relocation support, and a monthly performance bonus as part of the package.
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