Customer Service

CBT; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Meal allowance

Performance bonus

Attendance bonus

Relocation support

Job summary

CBT in Lisbon, Portugal is seeking an Italian-speaking Customer Service Representative to assist customers using Italian and English, delivering a consistently positive experience. The role is on-site, with a schedule Monday to Friday, 8:00 AM to 5:00 PM, Portuguese time, and benefits including meal allowances and bonuses.

Relocation support is available for moving to Lisbon. Salary is €1,100 gross per month paid across 14 annual payments, reflecting Lisbon market norms.

Qualifications

• Fluent in Italian.
• Proficient in English.
• Good communication and customer service skills.

Responsibilities

• Assist customers and respond to inquiries with professional and friendly support.

Skills

Fluent Italian

Proficient English

Customer service skills

Job description

talian-Speaking Airline Advisor

Location: Lisbon, Portugal

Work Model: On-site

Salary: €1,100 gross × 14 payments per year

Job Description

We are looking for an Italian-speaking Customer Service Representative to assist customers, respond to their inquiries, and provide professional and friendly support. You will use your Italian and English language skills to ensure clear communication and deliver a positive customer experience.

Requirements

• Fluent in Italian
• Proficient in English
• Good communication and customer service skills

Working Schedule

Monday to Friday, 08:00 AM – 05:00 PM (Portuguese time), with weekends off.

Benefits

• €7.63 net meal allowance per working day
• €175 performance bonus per 11 months
• €75 attendance bonus per 11 months
• Relocation support provided

About Lisbon

Enjoy living in Lisbon, Portugal's vibrant capital, known for its sunny weather, historic charm, and rich culture.