Customer Service (Italian-Speaking)

CBT; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Benefits offered by this job

Meal allowance

Performance bonus

Attendance bonus

Relocation support

Job summary

CBT in Lisbon, Portugal is seeking an Italian-speaking Airline Advisor to deliver first-class customer service to our airline partners and passengers. You will handle inquiries in Italian and English, resolve issues, and ensure a smooth travel experience.

This on-site role runs Monday to Friday, 08:00–17:00 Portuguese time. A competitive salary paid in 14 installments plus meal and bonus benefits supports a comfortable living in Lisbon.

Qualifications

• Fluent in Italian.
• Proficient in English.
• Good communication and customer service skills.

Responsibilities

• Assist customers and respond to inquiries.
• Provide professional and friendly customer support.
• Communicate clearly in Italian and English to deliver a positive customer experience.

Skills

Fluent Italian

Proficient English

Customer service

Job description

talian-Speaking Airline Advisor

Location: Lisbon, Portugal

Work Model: On-site

Salary: €1,100 gross × 14 payments per year

Job Description

We are looking for an Italian-speaking Customer Service Representative to assist customers, respond to their inquiries, and provide professional and friendly support. You will use your Italian and English language skills to ensure clear communication and deliver a positive customer experience.

Requirements

• Fluent in Italian
• Proficient in English
• Good communication and customer service skills

Working Schedule

Monday to Friday, 08:00 AM – 05:00 PM (Portuguese time), with weekends off.

Benefits

• €7.63 net meal allowance per working day
• €175 performance bonus per 11 months
• €75 attendance bonus per 11 months
• Relocation support provided

About Lisbon

Enjoy living in Lisbon, Portugal's vibrant capital, known for its sunny weather, historic charm, and rich culture.