Billing & Client Support Associate (Hybrid)

WTW; Lisboa; Híbrido; EUR 20.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-life balance

Competitive pay

Global exposure

Career development

Collaborative culture

Impactful work

Community events

Descripción de la vacante

Willis Towers Watson (WTW) in Lisbon focuses on Corporate Risk and Broking, helping clients navigate risk and insurance management. You will contribute to day-to-day operations, engage with clients and insurers, and gain exposure to multiple facets of our business.

The role emphasizes strong language skills, collaboration across departments, and professional growth within a multinational consultancy. Hybrid working options are available to support work-life balance.

Formación

• University degree (preferred).
• Advanced Microsoft Office 365 skills.
• Experience in client service or operational processes in insurance/service environment.
• Strong understanding of processes, data quality and digital workflows.
• Analytical and problem-solving skills.
• Excellent communication and collaboration across departments.
• High level of German and good English.
• High level of accuracy and attention to detail.
• Ability to work independently and stay focused with flexible workload management.
• Strong teamworking and interpersonal skills.

Responsabilidades

• Support day-to-day business operations.
• Review and analyse documentation from insurance companies.
• Process and record invoices.
• Ensure deadlines are met and tasks are completed on time.
• Act as a key point of contact for clients and insurers.
• Communicate with clients and insurers in German and English, both verbally and in writing.

Conocimientos

Microsoft Office 365

Client service

Data quality

Analytical skills

Communication

German language

English language

Attention to detail

Independence

Teamwork

Educación

University degree (preferred)

Descripción del empleo

Willis Towers Watson (WTW) in Lisbon focuses on Corporate Risk and Broking, helping clients navigate risk and insurance management. You will contribute to day-to-day operations, engage with clients and insurers, and gain exposure to multiple facets of our business.

The role emphasizes strong language skills, collaboration across departments, and professional growth within a multinational consultancy. Hybrid working options are available to support work-life balance.