Construction Risk Admin Assistant | Hybrid & Growth

WTW; Lisboa; Hybrid; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Work-life balance

Hybrid working

Pension scheme

Learning & development

Collaborative culture

Customer contact opportunities

Corporate events

Job summary

Willis Towers Watson seeks an Administrative Assistant in Lisbon to support claims management operations within a standardized process. You will handle client-facing tasks, update third-party databases, and maintain contract-related communications.

The role offers hybrid work with mix of office and remote days, a chance to gain exposure to different insurance processes, and collaboration with a multinational team.

Qualifications

• Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint).
• Basic knowledge of insurance contracts is considered an advantage.
• Strong interpersonal and written communication skills.
• Strong attention to detail, with a rigorous approach to rules, procedures and deadlines.
• Ability to work effectively and collaboratively as part of a team.
• French proficiency at a minimum B2 level, with C1 proficiency preferred.
• Good level of English, with the ability to communicate effectively in a professional environment.

Responsibilities

• Carry out claims management operations within a standardized and normalized procedure.
• Work on real client projects performing the following tasks: delivery of statements of situation for motor clients.
• Update the company’s third‑party database (workshop, loss adjuster, insurer).
• Maintain day‑to‑day relationship with internal client relating to contracts.
• Update statistical reports.
• Third party follow up (workshop, loss adjuster, insurer).
• File administrative completion.

Skills

MS Office

Excel

PowerPoint

French (B2)

English (professional)

Communication

Attention to detail

Teamwork

Analytical skills

Insurance contracts knowledge

Job description

Willis Towers Watson seeks an Administrative Assistant in Lisbon to support claims management operations within a standardized process. You will handle client-facing tasks, update third-party databases, and maintain contract-related communications.

The role offers hybrid work with mix of office and remote days, a chance to gain exposure to different insurance processes, and collaboration with a multinational team.