German-Speaking Business Support Assistant | Client Service

W.T.W., Ltd.; Lisboa; Hybrid; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working options

Competitive compensation

Job summary

Willis Towers Watson is seeking a Business Support Administrative Assistant who speaks German to join the Corporate Risk and Broking division in Lisbon. You will support the operational business, liaise with clients and insurers, and ensure timely documentation and deadline management.

Fluency in German and strong English skills are required, with a university degree preferred. This role offers hybrid working options, ongoing learning, and exposure to international clients within a global

Qualifications

• University degree (preferred).
• Advanced Microsoft Office 365 skills.
• Experience in client service or operational processes, ideally within an insurance or service-based environment.
• Strong understanding of processes, data quality and digital workflows, with a strong technical aptitude.
• Analytical and problem-solving skills, with a genuine interest in continuous improvement.
• Excellent communication and collaboration skills, with the ability to work effectively across different departments.
• High level of German and good knowledge of English.
• High level of accuracy and attention to detail.
• Ability to work independently and with focus, while remaining flexible in prioritising workload and responding to changing requests.
• Strong teamworking and interpersonal skills, with the ability to build effective working relationships.

Responsibilities

• Support the operational business.
• Request documentation from the Insurance Company.
• Ensure deadlines are met.
• Interface with customers and insurance companies.
• Correspond with customers and insurers in German and English.

Skills

Interpersonal skills

Analytical thinking

Problem-solving

Communication and collaboration

Ability to work independently

Teamwork

Education

University degree (preferred)

Tools

Microsoft Office 365

Job description

Willis Towers Watson is seeking a Business Support Administrative Assistant who speaks German to join the Corporate Risk and Broking division in Lisbon. You will support the operational business, liaise with clients and insurers, and ensure timely documentation and deadline management.

Fluency in German and strong English skills are required, with a university degree preferred. This role offers hybrid working options, ongoing learning, and exposure to international clients within a global