Business Support Billing Administrative – German speaker

WTW; Lisboa; Hybrid; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Work-Life Balance

Competitive Compensation

Global Exposure

Career Development

Collaborative Culture

Impactful Work

Community & Celebration

Job summary

WTW Lisbon Regional Delivery Center seeks a proactive professional to support day-to-day operations in Corporate Risk and Broking. You will review documentation, process invoices, and serve as a key contact for clients and insurers.

This role offers exposure to international projects and opportunities to develop in a storied, globally operating advisory firm. Join a dynamic team delivering robust risk and insurance management solutions.

Qualifications

• University degree preferred.
• Strong English and German language skills.
• Experience in client service or operations encouraged.
• Analytical and process-oriented mindset.
• Attention to detail and accuracy.

Responsibilities

• Support day-to-day operations and client requests.
• Review and analyse documentation from insurers.
• Process and record invoices.
• Ensure deadlines are met and tasks are timely.
• Act as a primary contact for clients and insurers.
• Communicate with clients and insurers in German and English, verbally and in writing.

Skills

Interpersonal skills

Analytical skills

Communication skills

Teamwork

Education

University degree

Tools

Microsoft Office 365

Job description

Description

About Us

WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Center, a dynamic team of 400+ professionals is driving that legacy forward every day.

The Opportunity
In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we

do and how we do it.

In addition, you’ll be working on real client projects by performing the following tasks:

• Supporting day-to-day business operations.
• Reviewing and analysing documentation provided by insurance companies.
• Processing and recording invoices.
• Ensuring deadlines are met and tasks are completed in a timely manner.
• Acting as a key point of contact for clients and insurance companies.
• Communicating with clients and insurers in both German and English, both verbally and in writing.

Qualifications

What You’ll Bring

We are looking for a highly driven professional with strong interpersonal skills who is motivated to join a large, dynamic organization.

• University degree (preferred)
• Advanced Microsoft Office 365 skills
• Experience in client service or operational processes, ideally within an insurance or service-based environment
• Strong understanding of processes, data quality and digital workflows, combined with a strong technical aptitude
• Analytical and problem-solving skills, with a genuine interest in continuous improvement
• Excellent communication and collaboration skills, with the ability to work effectively across different departments
• High level of German and good knowledge of English
• High level of accuracy and attention to detail
• Ability to work independently and with focus, whilst remaining flexible in prioritising workload and responding to changing requests
• Strong teamworking and interpersonal skills, with the ability to build effective working relationships

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey.

Willis Towers Watson is an equal opportunity employer.