Business Support Billing Administrative – German speaker

WTW; Lisboa; Hybrid; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Work-life balance

Competitive pay

Global exposure

Career development

Collaborative culture

Impactful work

Community events

Job summary

Willis Towers Watson (WTW) in Lisbon focuses on Corporate Risk and Broking, helping clients navigate risk and insurance management. You will contribute to day-to-day operations, engage with clients and insurers, and gain exposure to multiple facets of our business.

The role emphasizes strong language skills, collaboration across departments, and professional growth within a multinational consultancy. Hybrid working options are available to support work-life balance.

Qualifications

• University degree (preferred).
• Advanced Microsoft Office 365 skills.
• Experience in client service or operational processes in insurance/service environment.
• Strong understanding of processes, data quality and digital workflows.
• Analytical and problem-solving skills.
• Excellent communication and collaboration across departments.
• High level of German and good English.
• High level of accuracy and attention to detail.
• Ability to work independently and stay focused with flexible workload management.
• Strong teamworking and interpersonal skills.

Responsibilities

• Support day-to-day business operations.
• Review and analyse documentation from insurance companies.
• Process and record invoices.
• Ensure deadlines are met and tasks are completed on time.
• Act as a key point of contact for clients and insurers.
• Communicate with clients and insurers in German and English, both verbally and in writing.

Skills

Microsoft Office 365

Client service

Data quality

Analytical skills

Communication

German language

English language

Attention to detail

Independence

Teamwork

Education

University degree (preferred)

Job description

About Us

WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Center, a dynamic team of 400+ professionals is driving that legacy forward every day.

Description

In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

In addition, you’ll be working on real client projects by performing the following tasks:

• Supporting day-to-day business operations.
• Reviewing and analysing documentation provided by insurance companies.
• Processing and recording invoices.
• Ensuring deadlines are met and tasks are completed in a timely manner.
• Acting as a key point of contact for clients and insurance companies.
• Communicating with clients and insurers in both German and English, both verbally and in writing.

What You’ll Bring

We are looking for a highly driven professional with strong interpersonal skills who is motivated to join a large, dynamic organization.

• University degree (preferred)
• Advanced Microsoft Office 365 skills
• Experience in client service or operational processes, ideally within an insurance or service-based environment
• Strong understanding of processes, data quality and digital workflows, combined with a strong technical aptitude
• Analytical and problem-solving skills, with a genuine interest in continuous improvement
• Excellent communication and collaboration skills, with the ability to work effectively across different departments
• High level of German and good knowledge of English
• High level of accuracy and attention to detail
• Ability to work independently and with focus, whilst remaining flexible in prioritising workload and responding to changing requests
• Strong teamworking and interpersonal skills, with the ability to build effective working relationships

Why WTW?

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey.

Willis Towers Watson is an equal opportunity employer.