Health & Benefits Admin Assistant (Temp) – Hybrid

WTW; Lisboa; Hybrid; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Hybrid working options

Competitive compensation

Global exposure

Job summary

Willis Towers Watson (WTW) Lisbon Regional Delivery Center is seeking an analyst to support health and benefits programs. You will process data, manage RFPs with carriers, support renewals, and assist with onboarding and data governance, working with clients and vendors to ensure compliant, timely delivery.

The role requires Spanish language fluency, a business degree, strong Excel/PowerPoint skills, and a collaborative, proactive mindset in a hybrid Lisbon environment.

Qualifications

• Experience in health and benefits, ideally in consulting, insurance, or outsourcing environments.
• University degree (business or mathematics-related fields).
• Fluent in Spanish (Spain) with strong communication skills; good level of English preferred.
• Experience in customer-facing roles and working with the Spanish market.
• Excellent Microsoft Office skills, particularly Excel and PowerPoint.
• Strong organisational skills with attention to detail and ability to manage multiple tasks.
• Problem-solving mindset with the ability to handle complex issues.
• Customer-focused, proactive, and able to work independently with minimal supervision.
• Team player with a collaborative and continuous improvement approach.

Responsibilities

• Process and analyse financial, membership, and invoice data to support programme design.
• Manage RFPs with carriers/vendors, including preparation, distribution, and analysis of proposals.
• Support client deliverables such as renewals, plan design, and reporting.
• Handle queries from clients, vendors, and members, escalating when needed.
• Assist with onboarding, enrolment processes, and data management (validation, cleaning, updates).
• Support policy renewals, claims management, and general administrative tasks.
• Manage invoices, including validation, reconciliation, and commission tracking.
• Ensure compliance with regulatory procedures and support coordination between clients, WTW, and vendors.

Skills

Health & Benefits knowledge

Spanish language proficiency

Customer-facing experience

Independent and proactive

Organisational skills

Problem-solving mindset

Team player

Education

University degree in business or related field

Tools

Excel

PowerPoint

Job description

Willis Towers Watson (WTW) Lisbon Regional Delivery Center is seeking an analyst to support health and benefits programs. You will process data, manage RFPs with carriers, support renewals, and assist with onboarding and data governance, working with clients and vendors to ensure compliant, timely delivery.

The role requires Spanish language fluency, a business degree, strong Excel/PowerPoint skills, and a collaborative, proactive mindset in a hybrid Lisbon environment.