Business Support Administrative Assistant German Speaker

W.T.W., Ltd.; Lisboa; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working options

Competitive compensation

Job summary

Willis Towers Watson is seeking a Business Support Administrative Assistant who speaks German to join the Corporate Risk and Broking division in Lisbon. You will support the operational business, liaise with clients and insurers, and ensure timely documentation and deadline management.

Fluency in German and strong English skills are required, with a university degree preferred. This role offers hybrid working options, ongoing learning, and exposure to international clients within a global

Qualifications

• University degree (preferred).
• Advanced Microsoft Office 365 skills.
• Experience in client service or operational processes, ideally within an insurance or service-based environment.
• Strong understanding of processes, data quality and digital workflows, with a strong technical aptitude.
• Analytical and problem-solving skills, with a genuine interest in continuous improvement.
• Excellent communication and collaboration skills, with the ability to work effectively across different departments.
• High level of German and good knowledge of English.
• High level of accuracy and attention to detail.
• Ability to work independently and with focus, while remaining flexible in prioritising workload and responding to changing requests.
• Strong teamworking and interpersonal skills, with the ability to build effective working relationships.

Responsibilities

• Support the operational business.
• Request documentation from the Insurance Company.
• Ensure deadlines are met.
• Interface with customers and insurance companies.
• Correspond with customers and insurers in German and English.

Skills

Interpersonal skills

Analytical thinking

Problem-solving

Communication and collaboration

Ability to work independently

Teamwork

Education

University degree (preferred)

Tools

Microsoft Office 365

Job description

Business Support Administrative Assistant German speaker

Description

About Us

WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Center, a dynamic team of 400+ professionals is driving that legacy forward every day.

The Opportunity In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What You’ll Bring

In addition, you’ll be working on real client projects by performing the following tasks:

• Support the operational business
• Request documentation from the Insurance Company
• Ensure deadlines are met
• Interface with customers and insurance companies
• Correspond with customers and insurers in German and English

Qualifications

What You’ll Bring

We are looking for a highly driven professional with strong interpersonal skills who is motivated to join a large, dynamic organization.

• University degree (preferred)
• Advanced Microsoft Office 365 skills
• Experience in client service or operational processes, ideally within an insurance or service-based environment
• Strong understanding of processes, data quality and digital workflows, combined with a strong technical aptitude
• Analytical and problem-solving skills, with a genuine interest in continuous improvement
• Excellent communication and collaboration skills, with the ability to work effectively across different departments
• High level of German and good knowledge of English
• High level of accuracy and attention to detail
• Ability to work independently and with focus, whilst remaining flexible in prioritising workload and responding to changing requests
• Strong teamworking and interpersonal skills, with the ability to build effective working relationships

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. And turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.