Billing & Operations Specialist - Multilingual

WTW; Lisboa; Hybrid; EUR 22,000 - 30,000; Full time

Job summary

Willis Towers Watson is seeking a proactive Billing Administrator for the Lisbon Center to support monthly invoicing, client communications, and financial reporting. The role requires handling diverse administrative tasks in a fast-paced, international team with a hybrid work setup.

The position emphasizes accurate billing, client query resolution, and collaborative project support across English, German, and French documentation.

Qualifications

• Bachelor's degree in Administration or related discipline.
• Fluent in English; proficiency in German and French considered a significant asset.
• Excellent written and verbal communication skills.
• Strong interpersonal skills to build relationships and collaborate effectively.
• Ability to work independently and in an international team in a fast-paced, hybrid environment, committed to delivering quality.
• Agile and resilient in a changing environment.
• Can-do attitude with a strong sense of responsibility.
• Excellent attention to detail including strong accuracy in document preparation.

Responsibilities

• Manage the entire monthly billing process, ensuring accuracy and timely invoicing.
• Serve as the primary contact for all billing questions and concerns.
• Monitor open items to maintain financial health and identify required actions.
• Prepare detailed evaluations, analyses, and controlling reports.
• Handle administrative and organizational tasks to keep operations running smoothly.
• Introduce billing processes for new consultants and provide refresher training for colleagues.
• Create and revise presentations and documents in English, German, and French per WT guidance.
• Support and partially take over projects to drive completion.

Skills

Fluent English

German language

French language

Communication skills

Interpersonal skills

Attention to detail

Education

Bachelor's degree in Administration or related

Tools

MS Office

Excel

PowerPoint

Job description

Willis Towers Watson is seeking a proactive Billing Administrator for the Lisbon Center to support monthly invoicing, client communications, and financial reporting. The role requires handling diverse administrative tasks in a fast-paced, international team with a hybrid work setup.

The position emphasizes accurate billing, client query resolution, and collaborative project support across English, German, and French documentation.