Bilingual Spanish/English Support - B2B Payments (Lisbon)

Cross Border Talents; Vila Franca de Xira; Vor Ort; EUR 10.000 - 11.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Complexity bonus

Marketing degree preferred

Zusammenfassung

Cross Border Talents in Lisbon, Portugal, seeks a Spanish-speaking Customer Support Agent to assist business clients using a digital payments and business technology platform. You will handle B2B inquiries in Spanish and English and troubleshoot platform issues.

The role covers account and service questions, recording details, and delivering professional service. Applicants should have experience in paid campaigns, digital marketing, and AdTech environments, plus strong communication and 24/7

Qualifikationen

• Fluent Spanish and English essential.
• Experience with paid campaigns and digital marketing.
• AdTech exposure in customer service / contact centre operations.
• Familiar with social media and basic digital advertising.
• Strong communication and customer-service skills.

Aufgaben

• Provide B2B customer support via phone, email and chat.
• Assist business clients with platform, account and service questions.
• Investigate technical/operational issues and provide solutions.
• Verify account-holder details per procedures and maintain records.
• Deliver professional, customer-focused service.

Kenntnisse

B2B support

Multilingual

Communication

Shift flexibility

Ausbildung

Marketing-related degree

Jobbeschreibung

Cross Border Talents in Lisbon, Portugal, seeks a Spanish-speaking Customer Support Agent to assist business clients using a digital payments and business technology platform. You will handle B2B inquiries in Spanish and English and troubleshoot platform issues.

The role covers account and service questions, recording details, and delivering professional service. Applicants should have experience in paid campaigns, digital marketing, and AdTech environments, plus strong communication and 24/7